Southeast Cylinder Head – About Us
Rule # 1: Keep All Promises To Our Customers
Rule # 2: Always Remember Rule # 1
Someone once said, “If you’re not the best solution for your ideal customer, you shouldn’t be in that business”. We can’t be all things to all people. What we can do is a great job repairing cylinder heads for cars, motorcycles, trucks, and more. We also shop various suppliers for the best price on gaskets, valves, springs, engine parts etc. We can do this in a matter of seconds with our computerized technology. All of these parts can be acquired via next day delivery, usually at no additional cost to you.
Our History
Our Philosophy
Probably the thing I am proudest of is when we sold in December, 2005; my employees had been with me an average of 14 years 7 months. Two of these loyal employees worked for me for over 20 years. They understood that you, the customer, mean everything. If we do not do what we promise, you will take your business elsewhere. That’s not to say that we cannot make a mistake, but it’s how we handle mistakes that makes the difference.
Because of this philosophy towards impeccable customer service, I created the Lifetime Warranty on our reconditioned and new cylinder heads:
- If you decide to use us for the first time, my staff and I will do everything we can to exceed your expectations.
- If you are a repeat customer, we will continue to look for new and better ways to make the next visit better than the first.
Whether you’re a new or repeat customer, both my staff and I thank you for your business.
-John Lantry